Frequently Asked Questions

If you have any questions or if at any time you cannot find the solution you are looking for, give us a call or email us directly at If you have any issues with your orders or our refunds, please refer to our Terms and Conditions for details on our refund policy. Helping you answer all your questions and resolve any issues you encounter is our number one priority.
Below the list of our most often asked questions.
  • What do you offer for my new brand?

    We can also help you with your Corporate Identity Kit, Custom Notepads, Flyers/Brochures and complete Custom Box Packaging solutions under 1 roof.

  • Can you also make the labels for my product?

    Yes, we can help you with labels. Not just custom boxes, but we have a firm grip on stickers and paper products as well.

  • How do I know what size box will my product fit in?

    You can provide us Length x Width x Depth of your product and we can provide you a remarkable custom box for your product.

  • Will the box handle weight of my product?

    Based on the dimensions and weight of your product, we suggest you the right stock and their thickness which shall easily handle the mass.

  • How soon can you deliver me the boxes?

    Standard Turnaround Time:

    After getting the artwork approved, it takes 5-7 business days for producing the box and further 5-7 business days for the shipment to be conveyed. While in the case of corrugated boxes and folding cartons the turnaround time is between 15-22 business days which include 10-15 business days for the production of boxes and 5-7 business days for the shipping to reach your doorstep. When talking about rigid boxes the production time is increased to 25-30 business days and so is the shipping time from 25-35 business days.


    Expedite Turnaround Time:

    Once the job is sent for production after the approval of artwork the production time for corrugated boxes and folding cartons is 8-10 business days whereas shipping requires 5-7 business days. In case of rigid boxes, the expedited turnaround time varies as per the quantities and will be quoted accordingly.

  • How many colors can I have in my design?

    It doesn’t really matter how many colors you have in your design, we provide you with all the options including 1 color, 2 color, 3 color, 4 color and full color designs with premium quality.

  • Do you have options for foiling?

    Yes, you may choose between gold foiling, silver foiling, copper foiling, metallic foiling or rose gold foiling.

  • Do you have any add on to make my box stand out?

    Yes, we can provide you with a variety of options including Cutout window, UV Spotting, Embossing, Engraving and Foiling for your custom boxes.

  • What is Custom Packaging?

    Custom packaging and standard packaging are different because custom packaging allows products and corporations to form their own unique package versus standard packaging that’s identical to the other company. Product packaging is important for companies because it allows their product to be unique and special, making for an improved customer experience, but it also plays a giant role in protecting the merchandise inside. If you are doing not have custom packaging for your company, you may have a tough time standing other than your competition and there’ll be less of a positive response from customers if the box or other kind of package is bland and boring.

    What is Custom Packaging?


    Custom packaging is boxing that’s specifically tailored to your company and therefore the product your company is making and shipping. it’s meant to suit the merchandise perfectly and aims to guard the merchandise better than standard and generic packaging.

    Oftentimes, the packaging has to undergo engineering, design, prototype, and testing process to form sure the custom packaging works perfectly. It generally takes lots longer, effort, and money to travel with custom packaging over standard packaging since the packaging goes through an intensive process.

    The design of the package through engineering must be perfect, but the physical features also are even as important. Packaging may be customized by printing logos on the boxes, patterns, shapes, pictures, or the rest the corporate wants to incorporate on their custom packaging that runs faithfully to their brand.

  • What are the advantages of Custom Packaging?

    In this post, we are going to take a deeper investigation into what custom packaging is and what a number of the advantages of custom packaging are still.

    Increased Brand Value:

    The packaging of a product increase brand awareness, value, and easily makes the customer experience better than standard packaging. On a very day when people are trying to find unique and customizable products, packaging plays a big role during this also. Boring and generic packages that don’t feel special and fun to the customer are probably going to be a large turnoff and leaves plenty to be desired.

    If you’ll be able to strengthen your brand value through better-customized packaging, plus a good product, the emotional connection you may establish with a customer is going to be much stronger. The emotional connection will create future and repeat customers, also creating long-run success for the corporate.

    Better Customer Experience:

    Better packaging creates a much better customer experience, kind of like what we described above. Beautifully created and designed packaging stand intent to customers and makes them feel happy and special.

    Better Product Protection:

    If you have got a product that’s a singular shape or more susceptible to breaking, custom packaging could be a great option for better shipping protection. The last item you would like is for your product to interrupt during the shipping process because the quality box you’re using isn’t a snug enough fit or doesn’t have adequate padding. Custom packaging solutions are ideal for keeping your product safe and secure from most sorts of damage. Get our services from the team of packaging experts to work with you to design your custom product packaging to get more customer exposure.

  • What are the Types of Custom Packaging?

    Every business has its own requirement while selecting custom packaging to depend upon the size of boxes and spaces where they can store the packaging. Custom Boxes and Packaging were never so pure and ideal because they had clothed to be currently after the event of the market which demanded design solutions. With this, there’s a chance of bringing out uniqueness and advancement within the customary box packaging and printing styles. Custom boxes are literally as indicated by the necessities and wishes of the purchasers as their demands and requirements are the simplest need. Custom Packaging and printing are given to the purchasers as a wonderful quality all the time with the goal that almost all extreme advantage is often accomplished within the base measure of your time.

    All the various forms of Boxes and therefore the interchangeable want to describe them:

    • Folding Cartons
    • Rigid Boxes
    • Cardboard Boxes
    • Corrugated Boxes
    • Paperboard Boxes

    Folding Cartons:

    Folding cartons (also called paperboard boxes, paperboard cartons) are a number of the foremost common varieties of boxes. there’s the apparently unending measure of various box styles for folding cartons. They in vogue likewise as, of course, in measurements also.

    Example: cereal boxes

    Rigid Boxes:

    Rigid Boxes (also called set–up boxes) are sturdier and don’t fold or break down as collapsing folding does. They are frequently, yet not constantly, utilized for higher – finished results where perceived value is very important. they’re also utilized when the products inside are substantial and needing also backings.
    iPhone box is an example of a rigid box.

    Corrugated Boxes:

    Corrugated Boxes (also called cardboard, corrugated fiberboard, or combine board) are what you’d ordinarily discuss with as dark-colored cardboard boxes that you simply would, as an example, use to pack your things in once you move to a different house. Corrugated fiberboard normally has three layers. The fluted layer is that the place the standard of this paper product lies. Corrugated is additionally usually utilized as essential retail packaging an analogous way a folding carton is employed.

    Cardboard Boxes

    Cardboard boxes are modernly pre-assembled boxes, principally utilized for packaging products and materials and may likewise be reused. Pros within the industry only from time to time utilize the term cardboard since it doesn’t indicate a selected material. The term cardboard may discuss with an assortment of overwhelming paper-like materials, including, card stock, layered fiberboard, etc.

    Paperboard Boxes


    Paperboard may be a thick paper-based material. While there’s no rigid separation between paper and paperboard, paperboard is often thicker (for the foremost part over 0.30 mm, 0.012 in, or 12 points) than paper and has certain unrivaled characteristics, for instance, foldability and inflexibility. Paperboard is effectively cut and shaped, is lightweight, and on the grounds that it’s solid, is used in packaging.

  • How to Order Custom Boxes?

    Stop staring at your packaging as just a box and begin wondering how it can enhance your product! With custom product packaging from BLUE BOX PACKAGING, your business’s packaging will stand except your competition.

    Our design team focuses on custom product packaging that may maximize your product’s performance during handling, storage, and shipping. We’ll facilitate you to navigate the challenges you’re facing and style an answer around your specific needs.

    Our custom product packaging is certain to exceed your objectives. We’ll work together with your team to make an answer that gives strength and protection throughout the channel, durability and simple use in retail environments, and crowd-pleasing designs and guidance to draw in end users.

    Our facilities have industry-recognized in-house design teams who are ready to create the proper plan for your custom product packaging, and ink-blending kitchens to make sure your custom colors are formulated excellent. We use Kongsberg cutting tables to form prototypes of your custom product packaging so you’re ready to test the fit of your pack before placing a full order.

    What sets BLUE BOX PACKAGING apart is our team’s thoughtful and innovative solutions for our customers. We push to form custom product packaging that’s cost-efficient, reliable, and environmentally sustainable. Sometimes something as small as placing your product within the box in a unique way is all you would like to create an enormous impact on your shipping costs. Our team is ready to acknowledge solutions like this because we’re always considering how the finished product goes to effects the end-user. We’re during this business to create packaging easier for you, and we’ve stayed faithful to that commitment for over 60 years.

    Want to be told more about our design team’s capabilities? take a look at a number of ours custom packaging projects.

    Give Your Brand a lift With Our Custom Product Packaging

    Our business has been helping companies navigate their packaging and shipping challenges with innovative packaging solutions. We’re a family-owned and operated organization, and our team believes in being a partner to our customers prior to everything else.

    By listening and understanding your situation we are able to take packaging a step further and make a custom solution for your business. We are committed to producing sustainable packaging and therefore the overwhelming majority of our products are produced using 100% recycled materials. Our facilities located throughout Dixi Hills, NY, and within the USA and Hatton Garden, in London.

    Take a fresh examine your packaging. Contact us today and begin creating the proper packaging solution.

Inspiring stories from our customers

Hear what our customers have to say about us after collaborating on their packaging!